“I don’t open my mail.” “That is just the way I pay my bills.” “I didn’t get a SSYC statement.” “The bartender didn’t apply my purchase to my monthly minimum.” “The office screwed up on my account.” These are just several of the excuses our members have given for not keeping current on their SSYC obligations.
Membership in South Shore Yacht Club is a privilege and SSYC is every member’s yacht club. When one member does not pay their bill, their fellow members must absorb the loss. Without our members paying their bills, the Club would not have cash resources to purchase supplies, equipment, and pay our taxes, lease, and employees to stay in operation. SSYC does not have extended payment terms and our vendors, government bodies, and employees would not accept the above excuses for slow payment.
Per our South Share Yacht Club By Laws, statements are due 30 days after the statement date. At 45 days after the statement date, members are subject to a delinquency penalty. Once the statement balance is 60 days past due, the membership is subject to suspension. After 90 days, the respective member’s membership is subject to termination. Although the balance is only 45 days past due, assuming the purchase was at the beginning of the member’s billing cycle, the 45 days is really 75 days, 60 days is 90 days, and 90 days is 120 days from the date of purchase. After a members balance is 60 days past due, the members is not a member in good standing and their house charge privileges are suspended. After being terminated for non-payment, the member’s balance is turned over to a collection attorney for collection of the outstanding balance, delinquency fees and collection fees.
If a member’s house charge privileges are suspended for delinquency, the member must sign an agreement with South Shore Yacht Club. The member agrees to their monthly fees being paid via ACH from account information provided the Club and authorizes SSYC to charge their credit card for all fees if their account becomes 60 days past due for a minimum of one year after bringing their account current.
We work diligently with delinquent members to bring their accounts current. On average, there are 64 members with balances outstanding more than 60 days past due the statement date and these tend to be the same members month after month. Please keep your accounts current and avoid the potential embarrassment when you are with your guests and fellow members and find out your house charge privileges are suspended. Let’s be considerate of our fellow members and keep our membership accounts current.
I’ve yet to hear “The dog ate my statement” as an excuse for not paying a statement balance.